Internally we intend to create and nurture a healthy, exuberant, respectful, and enjoyable environment, in which our employees are fairly compensated and encouraged to respect the customer and the quality of the service we intend to provide.
In addition follow-up will be mandatory so as ensure customer satisfaction and make any improvements as recommended by the customers in future. We seek fair and responsible profit, enough to keep the company financially healthy for short and long term, and to fairly remunerate employees for the work and effort.
We believe that in the age we are living, efficiency is growing but human beings are turning into automatons-so, we want to add the most needed ‘human touch’ to our services-the proverbial ‘service with smile’. The travel industry has still to see its best in India-we seek to strive for excellence.